FAQ Page - Joka Room Casino

If you have asked yourself who owns JokaRoom Casino, we have some good news for you. The actual owner of the site is The Sherwood Group with its CEO - Will Sherwood.

Yes, you can be 100% sure that Joka Room Casino is a real online casino website. It may be partly available at the moment but any of you, who have registration can use it. Alternatively, you can get an invitation to join the brand as well.

We have already mentioned it but let’s say it once again. Joka Room Casino is an online casino site, which was developed many years ago. Now, the website is working under the name Joka Room VIP and it has limited access.

Joka Room Casino is not based anywhere. This is an online casino site and if you want to play on it, you will need to have a registration created. There are many online slots and table games and all you need is a stable internet connection and web browser.

Joka Room Casino is surely a legit online site because it has all the needed regulations and licenses to operate in many countries. Players from all over the world can access the website, as long as they have accounts and desire to win some money.

If you have ever wondered whether JokaRoom is legal in Australia, the answer is yes. We know that the brand was extremely popular in the past few years and lots of Australian players preferred to play there.

You can close your Joka Room Casino account for a few weeks or months, or you can alternatively suspend your account forever. This can be done by reaching the support centre or doing it directly from your profile.

It is not essential for the players to verify their profiles but if you deny doing it, you may have limited options on the site. For example, one of the options available only to fully verified players is the payout process. Without a valid and completed verification, you will not be able to request cashouts.

When you send your documents for verification, the Joka Room Casino payment department will verify them within a few hours. Usually, the process can take up to 48 hours but sometimes this can happen faster.

There is not a single place online where you can be sure that your personal information is stored privately and safely. The good news is that at Joka Room Casino, all personal data is protected and guarded by SSL encryption technology.

Yes, we can assure you that JokaRoom really pays out. Every game you play on the platform has its own RTP integrated and you can win real money at any time. In the end, you will be able to cash out all winnings, as long as you manage to win something.

The withdrawals of Joka Room are available only if your profile is verified. Make sure your account has passed the KYC verification and then you will be able to request payouts. They should not take more than a few hours for the e-Wallets and a few days for the bank methods.

You can be sure that Joka Room Casino pays out the jackpots. There are plenty of casino games with the progression function and if you are lucky enough, hitting some of the jackpot prizes, you will certainly get paid.

There are lots of deposit options available on the website of Joka Room Casino. Some of the most popular are Debit Cards. You can use also Credit Card but we do not recommend it because then you will not be able to cash out your winnings using it. Alternatively, you can use also many e-Wallets and some Prepaid cards.

The withdrawal banking options you can use on the site of Joka Room Casino are various and they can be different: from bank cards to e-wallets: VISA MasterCard Neosurf Skrill Neteller

Nope! There are absolutely no depositing limits at Joka Room Casino. Simply select the amount you want to deposit and do it. In case your account gets limited, you will be notified but we are optimistic that this is very unlikely to happen.

What happened to the Joka Room Casino? This is a very interesting question. The website was changed a lot after the latest global situation. Owners preferred to turn the site into a VIP room, which is available only to a small community, where the most regular players were invited.

Many players believe Jackpot Party Casino is a sister site to Joka Room Casino, however, this is not true. Both websites have nothing in common as the owner of JPC is WMS Industries.

What is JokaRoom called now, this is another question, which many people wanted to know. The new name of the site is Joka Room VIP and it is available only for players with active registrations.

Yes, you will be given the chance to use the search option when you are located in the games’ lobby. Whether you want to play a particular slot or table game, simply type the title of the game in the search bar and you will see it in the search results.

If you are unable to find the website of Joka Room Casino with its actual name, you have to try searching it with the name Joka Room VIP. This is the actual and most recent name of the site and it is available for already registered customers, after all, it is called VIP.

There are many online casino sites that have large payouts and Joka Room Casino is one of them. This is a gaming platform with many games, where the RTP percentages known as payouts are extremely high.